UK employers have recently reported a shortage in the amount of skilled business and administration staff, despite more than four and a half million people already working in this sector. This figure is expected to rise in coming years as the shortage of skills needs to be filled.

Have you got what it takes to provide the crucial everyday support that organisations need to run their business, meet their targets and be successful? Well, this qualification provides you with a thorough understanding of all the aspects of a business administration role, which could enable you to progress within a business environment.

Who is suitable?

This qualification is ideal for anyone with an interest in the responsibilities and tasks involved in a business administration role. By exploring the principles of supporting events, project management and changes within a business environment, you will develop a competitive and impressive knowledge about this sector which can help you start a new career or progress within a current role.

What you will learn?

Unit 1: Principles of providing administrative services
Unit 2: Principles of business document production and information management
Unit 3: Understand communication in a business environment
Unit 4: Understand employer organisations
Unit 5: Understand how to develop working relationships with colleagues
Unit 6: Understand how to carry out business administration tasks
Unit 7: Understand how to prepare text.


  • Gain a nationally recognised qualification
  • Create a long-standing career pathway in a variety of business environments
  • Courses are delivered as a distance learning, allowing learners to choose when and where to study
  • Personal tutors are assigned to ensure learners have the support needed to succeed.