Online and On Campus Course Overview

The City & Guilds Level 3 Diploma for Business Administrators’ qualification is suitable for anyone who is involved in an administration focused role in any industry. It aims to develop a highly transferable set of skills, knowledge and understanding across a range of administrative practices and tasks, which can be applied to all industries.

This flexible course is delivered in partnership with Mindful Education and combines online learning with face-to-face lessons in the classroom.

Please note: The course starts on February 22nd 2024, from 6pm to 9pm. Classroom attendance is monthly, on Thursdays. 

What will I learn?

The objective of the qualification is to support a business administrator’s role in the workplace, providing the learners the opportunity to learn and evidence their knowledge and skills.

Modules of study

Learners are required to successfully complete the following units:

  • Principles of business administration
  • Personal and professional development
  • Managing performance
  • Your organisation
  • Communication in a business environment
  • Project management
  • ICT for business
  • Providing Services in an Administrative Environment (optional unit)

Study Method – Online and On Campus

We have partnered with Mindful Education to deliver this course through our flexible Online and On Campus model.

Online, you will study award-winning video lessons, which are available on demand, and can be viewed from your phone, tablet or computer – meaning you can choose how, when and where you want to study. Lessons last for around 45-60 minutes and are accompanied by animations and motion graphics to bring concepts to life. Practice questions, downloadable lesson materials and interactive learning activities help to enhance the learning experience further and learners should expect to spend around 3-4 hours studying independently online each week.

On campus, you benefit from regular classes with a college tutor – without having to commit to attending multiple evenings each week. Your tutor will review what you have learnt during your online lessons and will be on hand to provide guidance on progress and assessment. Regular discussion with classmates will help to reinforce key points while also providing the additional support and motivation that comes from being part of a group.

How will I be assessed?

Assessment is through a combination of online tests, work-based projects and by completing a portfolio of evidence.

Entry requirements



On completion of this qualification learners may progress to higher level business administration qualifications or on toa range of other qualifications including leadership and management.

Career opportunities

This qualification aims to develop a highly transferable set of knowledge, understanding and skills across a range of administrative practices and tasks, which can be applied to all industries.

Additional information

The course start date is February 22nd 2024.

Monthly college classes will be held on Thursdays

This course will take 12-15 months to complete

Course costs