You can contact the Exams Department, by calling 01702 445726 or email The Exams Department is available during Term Time, between 8.15am and 2:45pm. For additional support with your learning and studies, view our Addtional Learning Support service.


Some Awarding Organisations may not be issuing hard copies of certificates this year, due to the unusual circumstances, presented by Covid-19.

If you have achieved a qualification in the 2019-2020 academic year, you should expect to receive a digital certificate by email.

Digital Certificates can be printed at home, they look exactly the same as hard copies, and carry the same value.

Education providers and employers are able to check and validate digital certificates with Awarding Organisations, with your permission.

If you are issued a hard copy of your certificate, we will advise you when it is safe to collect it.

Please ensure we have an up to date email address for you, on your learner file. If your contact details have changed you can update us by emailing , calling 01702 445700 (option 1) or contact us through the Live chat on our website.

Southend Adult Community College are proud to be approved by the following Awarding Organisations: