College Learner Agreement

What You Can Expect From Us

We are committed to supporting you throughout your learning journey by providing:

• Professional, friendly guidance every step of the way

• A positive, inclusive learning environment

• Lessons that start and finish on time, as advertised

• A safe and respectful space, free from harassment or discrimination

• A prompt response to any concerns you raise

• Learning support (individual or volunteer) if you have a disability or sensory impairment, where appropriate

• Opportunities to share your feedback and help us improve your course experience

What We Ask From You

To help you get the most out of your course, we ask that you:

• Set yourself goals and review your progress regularly

• Follow our college policies and guidelines

• Take an active part in your learning — your progress depends on your commitment

• Raise any concerns with your tutor as early as possible

• Treat everyone with respect and help us maintain a welcoming, harassment-free environment

• Let us know straight away if you’re unable to attend or if your circumstances change

Data Protection and Privacy

To view our latest Individualised Learner Record (ILR) privacy notice and find out how we use your personal information, please click here.