Census 2021 – We’re here for you.


Residents in Southend-on-Sea are being asked to take part in the national census 2021 survey, which will provide a snapshot of modern society in Southend-on-Sea.

For the first time the Census is moving mainly online.

Southend Adult Community College is operating as a local Census Support Centre to assist residents in completing the survey. The college is offering support from 1 March until 4 May 2021. If you or anyone you know needs assistance completing the census survey, support is available from a trained census support advisor over the phone, or you can also book an appointment for face to face support in college from the 20th March to use a college computer. To find out more, please visit www.southend-adult.ac.uk or call 01702 445700.

There will also be a national contact centre, which can provide a range of different provisions from languages and accessible formats, including large print. Details for this contact centre can be found on your questionnaire pack.

When is Census day?

Census day will be on March 21, but households across the country will receive letters with online codes allowing them to take part from early March. It will be the first census managed predominantly online, with households receiving a unique access code, allowing them to complete the questionnaire on their computers, phones, or tablets. However, although online response is encouraged, everyone will have the option to complete a paper form if they wish.

What is a Census?

The unique census survey takes place once every 10 years, giving the most accurate estimate of all the people and households in England and Wales. The survey has been carried out every decade since 1801, with the exception of 1941.

What questions are asked?

The census will include questions about your sex, age, work, health, education, household size and ethnicity. And, for the first time, there will be a question asking people whether they have served in the armed forces, as well as voluntary questions for those aged 16 and over on sexual orientation and gender identity. Census results will be available within 12 months, although personal records will be locked away for 100 years, kept safe for future generations.

What is the Census used for?

The census supports the local authorities and charities to put services and funding in areas that are most needed. It gives the most accurate and up to date snapshot of residents’ needs in Southend-on-Sea and the possibility of extra grant funding from the Government.

Cllr Ian Gilbert, leader of the council, says: “I urge residents to take part in the census 2021. The data provided from the survey results gives the chance to make a real influence on our daily lives. The population count in each local area helps the Government to calculate the size of grants it allocates each council and information from the census will help the council to allocate funds to the areas and services that need it most.

“Charities also use census data to get information about the communities they are working in and help them get funding, businesses can use it to understand their customers’ needs and it can also support students on their research.


Easter Break

Pleas note that the ONS Census central help-desk will be closed Good Friday, Easter Sunday and Monday. It will however be open on Saturday 8am to 1pm.Our team will be available throughout the Easter Weekend if you need any help or support. Contact us at census.support@goodthingsfoundation.org, or if your query is urgent, by phone on 0114 349 1618. Our incident line is also open should you have an incident to report on 0114 349 1619.

For more information visit www.census.gov.uk